Privacy Policy

Introduction

Sellametrics ("we", "our", or "us") operates the sellametrics.com website and the CVR Tracker service. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

Information We Collect

We collect the following types of information:

• Account information: name, email address, and password when you create an account
• Amazon Seller data: when you connect your Amazon Seller account, we access performance metrics (such as conversion rates, sessions, and page views) and product listing information through Amazon's official APIs, as authorized by you
• Payment information: billing details are processed securely by our payment provider (Stripe). We do not store your full credit card number
• Usage data: IP address, browser type, pages visited, and how you interact with our Service
• Cookies: we use cookies for authentication and to keep you signed in. Third-party analytics cookies may also be used

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the CVR Tracker service
• Monitor your Amazon listings for changes and track performance metrics
• Process payments and manage your subscription
• Send you alerts and notifications you've opted into
• Improve and develop new features
• Respond to support requests

Amazon Data

When you connect your Amazon Seller account, you explicitly authorize us to access your seller data through Amazon's Selling Partner API. We use this data solely to provide the CVR Tracker service to you. We do not sell, rent, or share your Amazon seller data with any third parties. Your Amazon credentials are never stored on our servers — authentication is handled through Amazon's secure OAuth flow.

Data Sharing

We do not sell your personal information. We may share your data only in the following cases:

• Service providers: trusted third parties that help us operate our service (e.g., payment processing, analytics)
• Legal requirements: when required by law, regulation, or legal process
• Protection: to protect the rights, safety, or property of Sellametrics, our users, or the public

Data Security

We take appropriate technical and organizational measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your data within a reasonable timeframe, except where we are required to retain it by law.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Disconnect your Amazon Seller account at any time
• Cancel your subscription at any time

Cookies

We use essential cookies to authenticate your session and keep you signed in. We also use analytics cookies (such as Google Analytics) to understand how our Service is used. You can control cookie preferences through your browser settings.

Children's Privacy

Our Service is not intended for anyone under the age of 16. We do not knowingly collect personal information from children.

California Residents

If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information. To exercise your rights, contact us at support@sellametrics.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date above.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at support@sellametrics.com.